Check-In & Check-Out
Your room or suite will be ready from 3:00 pm.
Please check with reception if you should arrive later than 7:00 pm. We kindly ask you to vacate your room or suite by 10:00 am to enable us to get ready for the next guest.
Parking Garage
You can reserve a parking lot in the garage for a fee of Euro 12,00 per day.
E-filling station
You can charge your car against a fee at our garage.
Cancellation Policy
If you get Covid-19, have a positive test or have to be placed in a personal quarantine, these are your own risks, which you can cover with travel insurance. Please inform yourself about this in advance. You can also find more information here:
European travel insurance
Cancellation winter:
- Up to 2 months before arrival you can cancel free of charge. The paid deposit will be refunded.
- From 2 months up to 30 days prior to arrival we charge 40% from the travel price
- From 30 days to 7 days prior to arrival we charge 70% from the travel price
- In case of cancellation within the last week before departure 90% from the travel price
- 100% of the total travel price on the day of arrival or in the event of early departure
Since this is a special and demanding time for ALL of us, we ask you, to let us know as soon as possible if you should not go on vacation with us. Thank you so much!
Our Cancellation Policy for the summer/autumn:
- Up to 1 months before arrival you can cancel free of charge. The paid deposit will be refunded.
- From 1 months up to 14 days prior to arrival we charge 50% from the travel price
- From 14 days to 7 days prior to arrival we charge 70% from the travel price
- In case of cancellation within the last week before departure 90% from the travel price
- 100% of the total travel price on the day of arrival or in the event of early departure
- Since this is a special and demanding time for ALL of us, we ask you, to let us know as soon as possible if you should not go on vacation with us. Thank you so much!
We highly recommend to take out a travel insurance including in case of distress in the mountains helicopter rescue. For further information as well as easy contract please click here.
For any questions about the insurance: corona@europaeische.at
Deposit Policy
An initial deposit of 30% of the total amount is due at the time of booking.
Booking Confirmation
When reservation ist made, you'll receive a confirmation with further details, also about your deposit!
Pet Policy
When reservation is made, guests must disclose their pet will also be visiting. We charge a nightly pet fee of Euro 17.00 without food. Please note that pets are not allowed to be in our dining room.
Dining Hours
Breakfast: Daily from 07:30 am to 10:00 am
Afternoon Treats: Daily from 03:00 pm to 5:00 pm
Dinner: Daily from 06:30 pm to 8:00 pm
and in summertimes from 06:00 pm to 07:30 pm
Breakfast
Begin your day by savouring a sumptuous breakfast with a never ending choice of delicacies. We use only the freshest ingredients when preparing our homemade breakfasts and feature some of our area’s finest produce.
Breakfast is served daily from 07:30am to 10:00am.
Opening times
- Gym: daily from 07.00 am. to 11.00 pm. (14 years and older)
- Wellness: daily from 03.30 pm. to 07.30 pm. - in very bad weather earlier (from 16 years)
Ski Ticket
For your convenience, you can buy your lift tickets directly from our reception desk. Please note that this service is available for cash only.
Payment Options
We accept debit cards (Maestro) and Credit Cards (Master, Visa), but we prefer, if you are paying cash!